Terms & Conditions

Welcome to HinTravels.com (“we,” “our,” “us”). By booking with Holiday In Travel Co. Ltd, you agree to the following Terms & Conditions. Please read carefully.

Bookings & Payments

All bookings are subject to availability and confirmation from service providers (airlines, hotels, transport operators, etc.).

Prices are subject to change without notice until payment is received in full.

Full or partial payment must be made to confirm reservations.

Payments are non-refundable, except where explicitly stated in package details or where required by law.

Cancellations & Refunds

Cancellation requests must be made in writing (email).

Refund eligibility depends solely on third-party providers’ policies (hotels, airlines, transport companies).

We do not guarantee refunds for cancellations, delays, no-shows, or unused services.

Processing fees may apply for any refunds.

Travel Documents & Customer Responsibility

Customers are fully responsible for ensuring they have valid passports, visas, permits, travel insurance, vaccinations, and other entry requirements.

We accept no liability for denied boarding, immigration issues, or refusal of entry to any destination.

Customers are responsible for their personal belongings, health, and safety during the trip.

Limitation of Liability

We do not sell or rent your data to third parties.

Information is only shared with trusted service providers (hotels, airlines, transport operators) to fulfill bookings.

Payment details are handled through secure, encrypted channels.

We are not liable for:

Delays, cancellations, or rescheduling by airlines or transport providers.

Accidents, injuries, illnesses, theft, or loss of personal belongings.

Natural disasters, weather conditions, strikes, political unrest, government actions, or force majeure events.

Quality, safety, or standard of services provided by third-party suppliers.

Any claims or disputes must be raised directly with the relevant service provider.

Changes to Itinerary

We reserve the right to modify itineraries, schedules, or services due to unforeseen circumstances.

Alternative arrangements will be made wherever possible, but no compensation will be offered for changes beyond our control.

Insurance & Risk Acknowledgment

We strongly recommend customers purchase comprehensive travel insurance covering medical expenses, cancellations, delays, accidents, and baggage loss.

By booking with us, you acknowledge that travel involves inherent risks, and you agree that Holiday In Travel Co. Ltd bears no liability for such risks.

Force Majeure

We are not liable for failure to perform our obligations due to events beyond our reasonable control, including but not limited to natural disasters, pandemics, terrorism, wars, strikes, government restrictions, or unforeseen emergencies.

Governing Law & Jurisdiction

These Terms & Conditions are governed by the laws of Thailand.

Any disputes shall be resolved exclusively in the courts of Pattaya, Thailand.

Disclaimer:

By using our services, you accept that Holiday In Travel Co. Ltd is not responsible for any direct, indirect, incidental, or consequential damages arising from your use of travel services booked through us.